1. Purpose
This Disclaimer explains the nature and limits of information provided through the MUHLE Glow Beauty website, Shop, Academy, AI assistants and beauty guidance tools.
2. General Information
Website information is provided for general educational, product-information and customer-support purposes. MUHLE aims to keep information accurate and current but does not guarantee that every item of information will always be complete or error-free.
3. Product Information
Product descriptions, ingredients, usage instructions, images and availability are provided to assist customers. Customers should read the product packaging and manufacturer instructions before use.
4. Cosmetics, Skincare, Haircare and Wellness
Products should be used only as directed. Customers should consider their own circumstances, allergies, sensitivities and contraindications and seek appropriate professional advice where necessary.
5. No Medical Advice
MUHLE Glow Beauty's website, wellness content and AI assistants are not a substitute for diagnosis, treatment or advice from a qualified medical or healthcare professional.
6. AI Assistants
Bella, Adrian and other MUHLE AI-assisted tools are designed to guide customers and students through the Shop and Academy experience. Their responses may contain errors and should not be treated as professional, medical, legal, financial or other specialist advice.
7. Beauty Match and Analysis Tools
Foundation matching, AI skin/hair analysis and other beauty tools are guidance tools and are not guaranteed to produce a perfect match or professional diagnosis.
8. Results
Individual results from cosmetics, skincare, haircare, wellness products and training may vary. MUHLE does not promise a particular personal outcome unless expressly stated and lawfully supported.
9. Academy Information
Academy information is educational. Course completion and certificates are subject to the applicable course requirements. Any accreditation or recognition statement must reflect an actual current status.
10. External Links
The website may contain links to third-party websites, payment providers, couriers, service providers or other resources. MUHLE is not responsible for the content or availability of independent third-party websites.
11. Website Availability
MUHLE aims to maintain a reliable website but does not guarantee uninterrupted or error-free availability. Maintenance, hosting failures, connectivity issues and other events may affect access.
12. Product Availability and Pricing
Product availability, prices, promotions and delivery arrangements may change. The applicable information shown at checkout or at the time of purchase will be subject to the relevant terms and applicable law.
13. Limitation of Liability
To the extent permitted by applicable law, MUHLE will not be responsible for losses arising solely from circumstances outside its reasonable control. Nothing in this Disclaimer excludes or limits liability that cannot lawfully be excluded or limited.
14. Consumer Rights
Nothing in this Disclaimer is intended to remove, restrict or waive any mandatory consumer right or remedy available under South African law.
15. Third-Party Service Providers
Payment, delivery, hosting, LMS, communication and other services may be provided by third parties. Their service interruptions or failures may affect the customer experience, subject to MUHLE's obligations under applicable law.
16. Customer Responsibility
Customers and students are responsible for providing accurate information, following product instructions, protecting login credentials and obtaining professional advice where their circumstances require it.
17. Contact
Questions concerning product information, Shop orders or Academy services should be directed through the official MUHLE Glow Beauty contact channels published on the website.
18. Website Implementation Requirement
Sakhile must place a clear Disclaimer link in the website footer and ensure relevant product, wellness, AI and Academy pages do not make claims that conflict with this Disclaimer or applicable law.
19. Policy Updates
MUHLE may update this Disclaimer when its services, website functionality or legal requirements change.