1. Purpose
This Cookie Policy explains how MUHLE Glow Beauty may use cookies and similar technologies when customers and visitors use the MUHLE website, Shop and Academy.
2. What Are Cookies?
Cookies are small text files or similar technologies stored on or accessed from a user's device to help a website operate, remember preferences, maintain sessions and understand how visitors use the website.
3. Essential Cookies
Some cookies may be necessary for website security, shopping-cart functions, login sessions, checkout, account functionality and other essential website operations. These may be required for the website to function.
4. Functional Cookies
Functional technologies may remember preferences or settings to improve the customer's experience, such as selected options or session information.
5. Analytics
Where analytics tools are used, MUHLE may collect information about website usage, such as pages visited, approximate usage patterns and technical information. Analytics should be configured in accordance with applicable privacy requirements.
6. Marketing and Advertising Technologies
Where MUHLE uses advertising, remarketing or similar technologies, the website should clearly explain their purpose and provide the controls or consent mechanisms required by applicable law.
7. Third-Party Services
Third-party services used by the website may set their own cookies or similar technologies. These may include payment, video, analytics, social-media, hosting or other service providers. Their own privacy policies may also apply.
8. Academy and Login Sessions
Cookies or session technologies may be used to keep customers and students securely logged in and to maintain the functionality of the Shop and Academy.
9. Shopping Cart and Checkout
Cookies or similar technologies may be necessary to remember products placed in a customer's basket, maintain checkout sessions and support order processing.
10. AI Tools and Integrations
Bella, Adrian and other AI-assisted services may rely on technical integrations. Sakhile must identify whether any such integration places cookies or tracking technologies and ensure the Privacy Policy and Cookie Policy accurately describe them.
11. Foundation Match App
If the Foundation Match App or related beauty-analysis technology uses cookies, local storage, analytics or other tracking technologies, these must be identified and implemented consistently with MUHLE's Privacy/POPIA Policy.
12. Managing Cookies
Depending on the browser and website configuration, users may manage or block cookies through browser settings. Blocking essential cookies may prevent some Shop, account or Academy functions from working correctly.
13. Consent
Where consent is legally required for a particular category of cookie or tracking technology, MUHLE will provide an appropriate consent mechanism before the technology is activated, subject to applicable law.
14. Privacy
Cookie-related information may constitute personal information when it can be linked to an identifiable person. Such processing is addressed within the MUHLE Privacy & POPIA Policy.
15. Security
MUHLE will take reasonable measures to ensure that cookies and related technologies are implemented securely and that sensitive information is not unnecessarily stored in cookies.
16. Website Implementation Requirement
Sakhile must conduct a technical cookie scan of the live MUHLE website, Shop and Academy and provide MUHLE with a list of cookies/tracking technologies, their purpose, provider, duration and whether consent is required.
17. Policy Updates
MUHLE may update this Cookie Policy when website technology, analytics, integrations or legal requirements change.
18. Contact
Privacy or cookie queries should be directed through the official MUHLE Glow Beauty contact details published on the website. Current website WhatsApp/cell: 081 580 9436.